New creative theme: "With us, you’re a winner!"

On 12th June, Cable & Wireless Seychelles launched a brand new creative theme under the title, "With us, you’re a winner!" and is currently applying this theme through its marketing communication activities.

Focussing first and foremost on our customers, the theme also portrays Cable & Wireless and its staff as a winning team. With the aim of positioning the company as the telecommunications company of choice in the Seychelles, one that is competitive, quality focused, value driven, innovative and community focused. Below are a few points that differentiate the company from others and indeed make our customer a winner.

Why is the customer a winner with us?

• local company with 99% Seychellois employees allowing us to better understand our customers’ needs.

The only telecomms supplier:

• With customer services centres located in 5 key regions (Victoria, Beau Vallon, Anse Royale, Praslin and La Digue), providing convenience to the people living in these areas
• that provides internet services from its customer services centres (Victoria, Beau Vallon), providing local communities with access to worldwide information at competitive rates
• that provides services up to 9.00pm 7 days a week (Victoria Customer Services Centre)
• that provides its customers with online (internet) services, examples being:
• Cable e-Bill - allows customers to view, download and analyse their call details via the Cable & Wireless Seychelles web site
• Cable e-Directory - provides the telephone numbers of Cable & Wireless customers online
• that offers customers the opportunity to obtain their balance over the telephone via an automated ‘Dial your balance’ service
• that provides a broad range of products and services via an integrated mobile, fixed line and data network that are tailored to the residential, business, tourist and foreign markets